Introduction

• These terms and conditions (the "Terms") apply to the purchase and installation of paint protection film and ceramic coating products (the "Products") offered by Paint Protection Pros (the "Company").

• By purchasing, the customer ("You" or "Your") agrees to be bound by these Terms. If you do not agree to these Terms, you should not purchase the Products.

  Scope of Services

• The Company agrees to provide the following services in connection with the installation of the Products:

  • Surface preparation

  • Installation of the Products according to our defined standards below

  • Final inspection and quality control

Standards

• To ensure the Company provides a consistent and long lasting install, all paint protection film installations will prioritize longevity over invisibility. Not every panel edge will have film wrapped around it and seams in high tension areas will be present. The film will stop short on some panel edges leaving approximately 1/16th of an inch of exposed paint. The edges that will or will not be “wrapped” will be determined by the edge’s tolerances, cleanliness, accessibility and ultimately our professional opinion on the likelihood of the edge staying wrapped over time.

• The Company will always strive to provide the best service possible and take great care in performing the ceramic coating and/or paint protection film services for your vehicle. However, it is important to note that no job is ever 100% "perfect". There will likley be slight imperfections in the final result that do not affect the overall performance of the coating or film. The Company will not be held liable for any such imperfections. The Company stands behind the quality of its work and will always do its best to address any concerns You may have.

Guarantee

• The Company’s showroom shimmer guarantee guarantees your vehicle to be in showroom condition for 5 years. “Showroom condition” is defined by the Product manufacturers outlined below respective to the Product(s) you are having installed on your vehicle per your estimate. Not all of the products we offer have a guarantee. This guarantee is subject to any mention or lack thereof of a guarantee in your estimate.

Pre-Existing Defects

The Customer acknowledges that their vehicle may have pre-existing defects, such as scratches, dents, or other imperfections. The Company will not be held liable for any pre-existing defects. The Customer is responsible for evaluating the condition of their vehicle before any Product(s) are installed. The Customer understands that the ceramic coating and paint protection film are not repair services and are intended to provide a protective layer over the existing condition of the vehicle's paint.

Payment

You agree to pay the total amount listed in the written estimate upon completion of the work. The Company reserve the right to retain possession of Your vehicle until full payment is received.

Warranties

The Product manufacturer(s) will provide the warranty or guarantee for the product and your vehicle. These warranties and guarantees are outlined below. You agree to the terms of the warranty or guarantee that applies to the Product(s) being installed. The Customer agree to register for the Product warranty and/or guarantee within the required time.

Indemnification

You agree to indemnify and hold the Company and the Company’s employees harmless from any and all claims, damages, or expenses arising out of the services provided.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of California.

Entire Agreement

These terms and conditions constitute the entire agreement between You and the Company and supersede all prior understandings or agreements, whether written or oral.

Paint Protection Film Warranty (film manufacturer)

GTECHNIQ Ceramic Coating Guarantee (coating manufacturer)

In the unlikely event that there is noticeable staining or fading of your vehicle’s painted gloss finish caused by exposure to UV rays, fallout, road salt, acid rain, tree sap, bird droppings, lotions and cosmetics, Gtechniq will repair the damage and re-apply the coating free of charge

To ensure the guarantee is valid you must register the guarantee within 30 days of application at www.gtechniq.co.uk/guarantee

Guarantee should only cover M1 classification passenger vehicles up to 8 seats

Excludes commercial vehicles

Application must have been carried out by a Gtechniq Accredited detailer

The guarantee is non-transferrable and covers five years from the date of application

This guarantee applies to OEM paint finishes only

Gtechniq reserve the right to inspect and re-treat the vehicle, using their choice of Gtechniq Accredited installer or other authorized third party. This should be a at mutually convenient time and location where possible

Exclusions:

• Inadequate or poor preparation of the surfaces prior to the application of the Gtechniq system

• Inadequate or poor application of the coatings

• Specific damage caused by non-Gtechniq products

• Fire, accident and collision damage, malicious damage, stone chips, extreme weather conditions (hailstones etc)

• Scratching, swirl marks and hazing caused by (but not limited to) handheld wash brushes, snow clearance equipment (scrapers/shovels), automated car washes, hand car washes or contaminated cloths, sponges, mitts and chamois leathers/drying towels

• Damage to surfaces through, solvent attack, fire, industrial oil, inks, permanent markers, glue, paint, corrosive substances, dyes or bio-hazardous materials

• Torn, ripped, scratched or scraped leather and fabric surfaces

• General deterioration through wear and tear

• Manufacturer paint and surface defects, including but not limited to; orange peel, foreign matter, peeling, delamination)

• Matt or satin paint finishes

• Cabriolet fabric roofs

• This warranty does not cover damage caused by accidents, abuse, neglect, or normal wear and tear.

• If the Products fail to meet the terms of this warranty, the Company will, at its discretion, repair or replace the Products at no cost to You.

• This warranty is non-transferable and only applies to the original purchaser of the Products

• Hydrophobic action of the coating

• If you previously made a claim under this guarantee on two occasions

• The damage takes place in a country which was not the place of purchase or where we do not distribute the coating at the time of purchase by you

Aftermarket Or Repainted Vehicles

The Products are designed to be installed on fully cured new & original paint. Aftermarket or repainted panels have a chance of the paint peeling during installation or upon removal in the future due to the chance of improper preparation work done. Due to the unknown history of paintwork, even on new vehicles, we are unable to verify the readiness or qualification of Your vehicle’s paint. You acknowledge the risk and agree that the Company would not be liable in the event that damage did occur.

Headlight Protection Film

• If You have purchased headlight protection film as part of Your Products package for any light housing (headlights, fog lamps etc, the following additional terms apply:

• The headlight protection film is designed to protect Your vehicle's headlights from scratching and other types of damage. It is not a replacement for damaged headlights and will not restore visibility to headlights that are already damaged or faded.

• The headlight protection film may affect the appearance of Your vehicle's headlights. The Company will make every effort to match the film to the color and finish of Your headlights, but some variations may be noticeable.

• If You choose to remove the headlight protection film, it may leave behind adhesive residue that may be difficult to remove or delaminate the light housing. The Company is not responsible for any damage or difficulty in removing the film once it has been installed.

Use of Images

• The Company may take photographs or video of Your vehicle before, during, and after the installation of the Products for the purposes of marketing and promotion.

• By purchasing and installing the Products, You grant the Company the right to use these images on the Company's website and social media platforms, as well as in other marketing materials.

• The Company will make every effort to protect Your privacy and will not include any personal identifying information in the images or use them in a way that is derogatory or demeaning to You.

• If You do not want Your vehicle's images to be used in this way, please let the Company know in writing before the installation of the Products.